Contact us

Visiting Elia

Information on the addresses of our sites as well as parking and accessibility options.

 

Applicants/new employees

Would you like to apply for a job at Elia? Is your contract starting soon?

 
       

Works close to Elia facilities

Are you working near a high-voltage line/pylons?
Are you working in the vicinity of our installations?           

 

Green certificates

Would you like to sell your green certificates to Elia or find out about payment?

 

 

Elia customers/producers

    Find the contact details for your Key Account Manager

Petrochemicals, storage/ports, paper, automotive, textiles, hospitals


Senior Key account manager : Ann Larsen
Key account managers : Sophie Gorlé, Jessie Moelans
To know who is the Key Account Manager of a specific access point, please refer to this list: List of access points


Metal, public transport/utilities, cement, glass


Senior Key account manager : Raphaël Bourgeois
Key account managers : Nicolas Bragard, Jean-Philippe Deckers
To know who is the Key Account Manager of a specific access point, please refer to this list: List of access points

    Technical work on connections

If you have any questions about work (e.g. interruptions) on your connection, please contact the relevant Elia regional planning unit:

North
Phone: +32 (0) 3 640 07 70 - +32 (0) 3 640 08 03
E -mail: operationalplanning.NO@elia.be

South
Phone: +32 (0) 81 23 71 17
E-mail: operationalplanning.SU@elia.be

    Nominations

For planning purposes, schedules for access to the Elia-grid have to be submitted in advance by market players.

    Metering data and invoicing

You can mail your questions about metering data to metering.services@elia.be.
You can mail your questions about metering invoicing to settlement.services@elia.be.

Elia System Operator NV :
      TVA BE0476 388 378
      IBAN BE24 0013 6647 1938
      BIC/SWIFT GEBABEBB 

Elia Asset :
     TVA BE0475 028 202
     IBAN BE05 2100 7002 6675
     BIC/SWIFT GEBABEBB 

Elia Engineering :
     TVA BE0471 869 861
     IBAN BE49 2100 7000 6871
     BIC/SWIFT GEBABEBB

 

FAQs

    Becoming an Elia customer

Customer Relations information: +32 2 546 74 88  or cs@elia.be

    Using Elia infrastructure

Contact for any questions about providing pylons and telecommunications lines: Bruno Bertrumé

    Company tours

Interested in the world of high voltage? Want to learn more about our activities? Then take one of our company tours!

    Empereur reception contact details

Head office:

Boulevard de l'Empereur 20 - 1000 Bruxelles - Belgium

 


If you haven't found an answer to your question, contact us!

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